Shipping policy

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

A. The time frame of an order delivery is divided into two parts:

· Processing time: 3-7 Days

· Shipping time: 14~30 Days

Shipping methods: global small packet direct shipping 

1.International Postal Network

2.Dedicated Small Packet Lines

3.Express Small Packet Services

Shipping fee: 

1. Standard Rates

Fee Formula: Based on destination, weight (kg), and volumetric weight (L×W×H in cm)/6,000

Free Shipping: Orders over $100 automatically qualify for free shipping via Postal or Dedicated Lines.

Sample Rates for 0.5kg Packet:

Key Policy Notes

1.Customs & Duties:

Recipients bear local import taxes (declare accurate HS codes to avoid delays).

Pro Tip: Use "DDP (Delivered Duty Paid)" dedicated lines for EU/UK to simplify customer experience

2.Tracking & Support:

Postal Service: Basic tracking (limited countries)

Dedicated/Express: Full tracking via carrier’s platform

Lost claims: File within 30 days (max compensation: $100 for insured services)

3.Processing Time:

Orders ship within 1–3 business days (excludes weekends/holidays).